This Shipping Information page explains how orders are processed and delivered by Ellie & Eleanor Creations LLC.
Order Processing
Orders are typically processed within 2-3 business days after payment confirmation.
During busier times, there may be a waitlist for orders. Please include any time-sensitive needs (for gifts or events) in your order notes at checkout.
Once your order has been shipped, you will receive a shipping confirmation with tracking details.
Shipping Methods and Rates
We offer free standard shipping because I hate getting to checkout and finding the shipping costs as much or more than what I’m buying! This also means there is no expedited shipping available, so please include any time-sensitive needs in your order notes at checkout.
Estimated Delivery Time
Estimated delivery times may vary:
- Local delivery: 2–5 business days
- Domestic shipping: 3–7 business days
- I do not currently ship internationally
Delivery times are estimates and may be affected by carrier delays.
Tracking Orders
Once your order has been shipped, tracking information will be provided via:
- Order confirmation page
- Shipping notification email
Please allow up to 24 hours for tracking updates to appear.
Delays & Issues
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Incorrect or incomplete shipping addresses
Please ensure your shipping information is accurate at checkout.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us through our Contact Page as soon as possible with your order details.
Policy Updates
We reserve the right to update this Shipping Information at any time. Any changes will be posted on this page.
Contact Us
For questions regarding shipping or delivery, please reach out via our Contact Page.